Shipping & Delivery
Delivery of goods
- Pale Horse Products delivers products via our preferred courier, The Courier Guy. Delivery charges are set at a flat rate of R120 and are automatically added to your total cost upon checkout.
- Our delivery charges and preferred courier service provider are subject to change at any time, without prior notice to you.
- Where it accepts your order, Pale Horse Products will deliver the Goods to you as soon as reasonably possible, with an average lead time of 5-10 days from receipt of your payment (“Delivery Period”). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price.
- Pale Horse Products’ obligation to deliver a product to you is fulfilled when our courier delivers the product to the physical address nominated by you for delivery of the order. Pale Horse Products is not responsible for any loss or unauthorised use of a product, after it has delivered the product to the physical address nominated by you.